Facilities Ranking
Safety Ranking
Environmental Ranking
• Region: Central Asia
• Country/State: Kazakhstan (Almaty Region / city of Almaty)
• City/Town: Almaty
• Website: https://alaport.com
• Type of Airport: International (primary national and regional hub)
• Airport code/s:
o IATA: ALA
o ICAO: UAAA
• Terminals:
– Terminal 1: International services (new terminal opened 2024)
– Terminal 2: Domestic services
• Passenger numbers:
– ~9–10 million passengers annually (2023–2024 estimate; strong recovery and hub growth)
Parking
• Short-term: Multi-storey and surface short-stay parking near terminal entrances
• Long-term: Long-stay surface parking within airport precinct
• Valet: Limited premium valet service available
Hotel
• On site:
– No airside terminal hotel
• Nearby:
– Several international and local hotels within 10–20 minutes by road
Other facilities
• Restaurants/cafes: Kazakh and international dining, cafés and fast food
• Bars: Licensed bars and café-bars airside
• Lounges: Airline and contract lounges including Air Astana lounges
• Duty-free shops: Extensive duty-free retail in international departures and arrivals
• Gift shops/newsagent/chemist: Travel retail, souvenirs and pharmacy services
• On-site travel agent: Airline ticketing offices and airport service desks
• Help desk/Lost & found: Airport information counters and central lost & found service
• Car rental: Local and international car-rental companies landside
• Taxi/transport to city: Taxis, ride-hailing services and private transfers
• Baby/parent room: Family rooms and baby-care facilities available
• Business center/free-Wi-Fi/charging: Free Wi-Fi throughout terminals; charging points widely available
• Gym: No public terminal gym
• Beauty center/hairdresser: Limited grooming and beauty services airside
• Other facilities: Medical clinic, prayer rooms, VIP and protocol services
• Biometric check-in: Self-service and biometric boarding used by selected carriers
• Biometric customs: Automated border control e-gates for eligible passengers
Disabled/accessibility
• PRM assistance available free of charge via airline or airport
• Wheelchair assistance from curbside to gate and arrivals
• Step-free terminals with elevators and ramps
• Accessible parking spaces near terminal entrances
• Accessible toilets throughout terminals
• Priority security and immigration screening available
• Assistance dogs permitted (subject to national regulations)
• Support for passengers with non-visible disabilities via trained staff
Runways
• Runway 05R/23L
• Runway 05L/23R
Length/Width
• 05R/23L: ~4,400 m × 60 m (primary runway)
• 05L/23R: ~4,500 m × 60 m
• Fully Code F capable; supports all widebody aircraft including B747-8 and A380 (operationally capable)
Grooving of runways
• Grooved runway surfaces for improved wet-weather braking
• High-capacity drainage systems for snowmelt and rainfall
ILS/CAT capability
• ILS installed on both runways
• CAT I and CAT II capability
• CAT III not routinely published
Navigation aids
• ILS with PAPI visual guidance
• VOR/DME
• RNAV (GNSS-based) SIDs and STARs
• Radar surveillance covering terminal manoeuvring area
Low-visibility operations
– Low Visibility Procedures (LVP) in place
– Operations affected seasonally by fog, snow and winter weather
On-time departures (OTP) data
• OTP influenced by:
– Winter weather and de-icing demand
– Hub banking and airspace flow
• Performance supported by long parallel runways and modern ATC procedures
Airfield restrictions
• No night curfew; 24-hour operations
• Mountainous terrain influences procedures and weather planning
• Preferential runway use based on wind and safety considerations
Aircraft maintenance
• Line maintenance provided by based airlines
• Heavy maintenance available via Air Astana and partner MRO facilities
• Oversight by the Civil Aviation Committee of Kazakhstan
Eco-efficient operations (e.g., energy use, carbon minimization, waste management, etc.)
• Fixed electrical ground power reduces aircraft APU usage
• Energy-efficient systems incorporated in new international terminal
• Waste reduction and recycling programs expanding
Renewable energy use
• Electricity supplied via national grid
• No large-scale on-site renewable installations yet
Availability of biofuel alternatives
• No routine Sustainable Aviation Fuel (SAF) availability
• SAF use limited to airline-led trials
Conservation of biodiversity [actual programs]
• Wildlife hazard management focused on bird control
• Environmental monitoring of surrounding land and drainage systems
Sustainable transportation
• Promotion of taxis and shared ground transport
• Public transport connections improving
• Gradual introduction of lower-emission airport service vehicles
Green building design
• New international terminal designed for higher energy efficiency
• Improved insulation, daylighting and HVAC systems
• Sustainability embedded in long-term airport expansion planning
