Facilities Ranking
Safety Ranking
Environmental Ranking
• Region: Europe (Western Europe)
• Country/State: Netherlands
• City/Town: Haarlemmermeer (serving Amsterdam)
• Website: https://www.schiphol.nl
• Type of Airport: International
• Airport code/s:
o IATA: AMS
o ICAO: EHAM
• Terminals:
– Single-terminal concept with multiple concourses (B, C, D, E, F, G, H, M)
– Schengen and non-Schengen areas integrated within one terminal complex
• Passenger numbers:
– ~61.9 million passengers (calendar year 2024)
Parking
• Short-term: Multi-storey short-stay parking directly connected to terminal
• Long-term: Long-stay and economy parking with shuttle or rail access; advance booking available
• Valet: Official valet parking service available (premium, paid)
Hotel
• On site:
– Sheraton Amsterdam Airport Hotel (direct terminal access)
• Nearby:
– Hilton Amsterdam Airport Schiphol, citizenM Schiphol, and multiple airport-area hotels
Other facilities
• Restaurants/cafes: Extensive Dutch and international dining across terminal
• Bars: Cafés, cocktail bars and licensed restaurants throughout airside and landside
• Lounges: KLM Crown Lounges (Schengen & non-Schengen), SkyTeam partner lounges, independent lounges
• Duty-free shops: Extensive duty-free retail operated by Avolta (Dufry)
• Gift shops/newsagent/chemist: Souvenirs, books, convenience stores and pharmacies
• On-site travel agent: Limited; airline desks and airport service counters instead
• Help desk/Lost & found: Airport information desks and centralised lost & found service
• Car rental: Major international and European car-rental brands on site
• Taxi/transport to city: Trains (national & international), buses, taxis, ride-hailing services
• Baby/parent room: Baby care rooms and family facilities throughout terminal
• Business center/free-Wi-Fi/charging: Free Wi-Fi airport-wide; extensive charging points; business services via lounges
• Gym: Fitness facilities available at nearby hotels; no public terminal gym
• Beauty center/hairdresser: Spas, salons and grooming services in selected areas
• Other facilities: Medical centre, prayer rooms, airport library, art museum (Rijksmuseum Schiphol)
• Biometric check-in: Biometric self-service check-in and boarding increasingly used by KLM and partners
• Biometric customs: Automated border-control e-gates for biometric passport holders (eligible travellers)
Disabled/accessibility
• Free PRM assistance provided by airport operator; request via airline in advance
• Wheelchair assistance from curbside to gate and arrival halls
• Fully step-free terminal with ramps, elevators and wide circulation areas
• Accessible parking spaces close to terminal entrances
• Accessible toilets throughout terminal
• Priority security and border-control lanes available
• Assistance dogs permitted
• Support for non-visible disabilities via trained staff
• Rail platforms and terminal transport systems designed with step-free access, tactile paving and audible announcements
Runways
• Runway 18R/36L (Polderbaan)
• Runway 18C/36C (Zwanenburgbaan)
• Runway 18L/36R (Aalsmeerbaan)
• Runway 06/24 (Kaagbaan)
• Runway 09/27 (Buitenveldertbaan)
• Runway 04/22 (Oostbaan)
Length/Width
• Polderbaan 18R/36L: ~3,800 m × 60 m
• Zwanenburgbaan 18C/36C: ~3,300 m × 45 m
• Aalsmeerbaan 18L/36R: ~3,400 m × 45 m
• Kaagbaan 06/24: ~3,500 m × 45 m
• Buitenveldertbaan 09/27: ~3,400 m × 45 m
• Oostbaan 04/22: ~2,000 m × 45 m
• All primary runways support widebody operations (Code E/F with operational considerations)
Grooving of runways
• Grooved runway surfaces used extensively to enhance wet-weather braking
• Advanced drainage systems mitigate hydroplaning risk
• Detailed runway surface data published in the Dutch AIP
ILS/CAT capability
• ILS installed on all primary runways
• CAT II and CAT III capability available on key runway ends
• Approved for CAT III low-visibility autoland operations for suitably equipped aircraft and crews
Navigation aids
• Full ILS coverage with PAPI
• VOR/DME navigation aids
• RNAV (GNSS-based) SIDs and STARs widely used
• Advanced surface movement radar, A-SMGCS and multilateration systems
Low-visibility operations
– Full Low Visibility Procedures (LVP) in place
– Regular CAT II/III operations during fog and low cloud
– Stop bars, A-SMGCS and strict ATC separation applied
On-time departures (OTP) data
• Airport-specific annual OTP figures not routinely published by the operator
• OTP influenced by:
– Weather (wind, fog)
– Complex multi-runway operations
– European ATC congestion and capacity controls
Airfield restrictions
• Strict noise-abatement procedures and runway-use policies
• Night-time movement restrictions and annual flight caps
• Preferential runway use driven by wind, noise and environmental rules
• Planned runway and taxiway maintenance managed via NOTAMs
Aircraft maintenance
• Extensive aircraft maintenance capability on site
• Major maintenance base operated by KLM Engineering & Maintenance
• Line and heavy maintenance available for narrowbody and widebody fleets
• Strong coordination with Dutch aviation authorities and EASA standards
Eco-efficient operations (e.g., energy use, carbon minimization, waste management, etc.)
• Schiphol aims for climate-neutral airport operations (Scope 1 & 2) by 2030
• Extensive use of fixed electrical ground power and pre-conditioned air to reduce APU usage
• Large-scale LED lighting upgrades and smart energy-management systems
• Advanced waste reduction, recycling and circular-economy programs
Renewable energy use
• High share of renewable electricity procured (primarily wind energy)
• On-site solar photovoltaic installations supplement electricity demand
• Energy efficiency remains a core emissions-reduction strategy
Availability of biofuel alternatives
• Sustainable Aviation Fuel (SAF) available for airline uplift
• KLM and SkyTeam partners actively scale SAF usage from Amsterdam
• Infrastructure aligned with EU SAF mandates and blending requirements
Conservation of biodiversity [actual programs]
• Biodiversity management of grasslands, waterways and buffer zones within airport perimeter
• Ecological monitoring programmes in cooperation with Dutch environmental authorities
• Habitat protection and mitigation embedded in airport development planning
Sustainable transportation
• Exceptional rail integration: national and international trains directly under terminal
• Very high public-transport mode share for passengers and staff
• Electrification of airport-owned and ground-service vehicle fleets
• Extensive EV charging infrastructure in airport car parks
Green building design
• Terminal refurbishments designed to high energy-efficiency standards
• Use of natural daylight, high-performance glazing and efficient HVAC systems
• Lifecycle carbon reduction embedded in capital projects
• Sustainability criteria applied across all Royal Schiphol Group developments
