Facilities Ranking
Safety Ranking
Environmental Ranking
• Region: North America/Midwest USA
• Country/State: United States, Illinois
• City/Town: Chicago (airport located in the O’Hare neighborhood, northwest of city center)
• Website: flychicago.com/ohare
• Type of Airport: International (major U.S. hub, both domestic & international service)
• Airport code/s:
o IATA: ORD
o ICAO: KORD
• Terminals: Four passenger terminals: Terminals 1, 2, 3, and 5 (with Terminal 5 serving international arrivals)
• Passenger numbers: ORD is among the world’s busiest; recent years see volumes in tens of millions
Parking:
• Short-term: Hourly garages and adjacent terminal parking decks near each terminal.
• Long-term: Remote/economy lots with shuttle services to the terminals.
• Valet: Some premium/valet services are offered (though not uniformly across all terminals)
Hotel:
• On site: One hotel connected to the terminal complex (Hilton O’Hare) via walkway to Terminals 1, 2, 3.
• Nearby: Many airport-area hotels in Rosemont, near the airport perimeter, with shuttle service.
Other facilities:
• Restaurants/cafés: Wide range in all terminals (fast food, sit-down, local & chain)
• Bars: Bars and beverage lounges available in some terminals and within lounges.
• Lounges: Many airline-operated lounges (United, American, Delta, etc.), plus independent/pay-per-use lounges.
• Duty-free shops: In Terminal 5 (international departures) and in international zones.
• Gift shops/newsagent/chemist: Retail and convenience shops, newsstands, some medical/pharmacy services in terminals.
• On-site travel agent: Mainly airline ticketing counters; independent “travel agency” desks are not clearly detailed.
• Help desk/Lost & Found: Information desks and Lost & Found services in terminals.
• Car rental: All major rental car companies are located in the O’Hare Multi-Modal Facility (MMF) and via shuttle to terminals.
• Taxi services/transport to local town: Taxi ranks outside terminals; the Chicago “L” Blue Line rail connects O’Hare to downtown; shuttle buses and public transit.
• Baby/parent room: Nursing/baby changing rooms in terminals.
• Business center/free Wi-Fi/charging: Free Wi-Fi available, charging points, business lounges and meeting facilities.
• Disabled/accessibility measures: Accessible facilities, assistance services, ramps, elevators, etc.
• Gym: Not prominently documented as a full gym in the terminals
• Beauty center/hairdresser: Some grooming/salon services in concessions.
• Other facilities: Yoga room, interfaith chapel, art exhibits, quiet/rest zones, shower facilities in select lounges, pet relief areas.
• Biometric check-in: Some airlines use biometric/touchless check-in options (varies by airline/terminal)
• Biometric customs: Automated/biometric immigration gates in international arrival zones (Terminal 5) for eligible travelers (depending on U.S. CBP programs).
• Runways: O’Hare has 8 active runways of varied lengths to support mixed traffic operations.
• Weather-related safety issues: Snow, ice, thunderstorms are common seasonal hazards; de-icing and snow removal are key functions.
• On-time departures: Because of heavy volume and weather, delays are not uncommon; performance metrics vary by airline and terminal.
• Navigation aids: Full instrument landing systems, radar, modern ATC infrastructure.
• Airfield restrictions: Slot management, runway sequencing constraints, curfews or noise restrictions may apply especially in peak periods.
• Aircraft maintenance: Line maintenance facilities on site; deeper airline MROs in greater Chicago .
• Eco-efficient operations: The Chicago Department of Aviation operates sustainability and noise control programs.
• Renewable energy use: Some projects, though detailed large-scale renewable use less clearly documented.
• Conservation of biodiversity: Wildlife hazard management around airport property.
• Sustainable transportation: Rail (Blue Line), bus links, consolidated rental, EV shuttle initiatives.
• Green building design: Recent terminal improvement projects include better lighting, HVAC efficiency, and sustainable design considerations.
