Facilities Ranking

6/10

Safety Ranking

6/10

Environmental Ranking

6/10

Soekarno–Hatta International Airport

Overview

Region: Asia-Pacific (Southeast Asia)
Country/State: Indonesia (Banten)
City/Town: Tangerang (serving Jakarta metropolitan area)
Website: https://www.soekarnohatta-airport.co.id
Type of Airport: International
Airport code/s:
o IATA: CGK
o ICAO: WIII
Terminals:
– Terminal 1 (domestic)
– Terminal 2 (international & some domestic)
– Terminal 3 (international & domestic; main Garuda Indonesia hub)
Passenger numbers:
– ~66–68 million passengers (calendar year 2024)

Facilities Information

Parking
• Short-term: Multi-storey short-stay parking at all terminals with covered access
• Long-term: Long-stay and economy parking zones with shuttle services; advance booking available
• Valet: Official valet parking service available at Terminal 3 (premium paid service)

Hotel
• On site:
– Anara Airport Hotel (connected to Terminal 3 via covered walkway)
• Nearby:
– Multiple airport-area hotels in Tangerang with shuttle or short taxi access

Other facilities
• Restaurants/cafes: Extensive Indonesian and international dining options across all terminals
• Bars: Licensed bars and cafés mainly in international areas and lounges
• Lounges: Garuda Indonesia lounges, airline partner lounges, independent lounges
• Duty-free shops: Duty-free retail in international departure and arrival areas
• Gift shops/newsagent/chemist: Souvenirs, convenience stores and pharmacies
• On-site travel agent: Limited; airline desks and airport service counters instead
• Help desk/Lost & found: Airport information desks and centralised lost & found service
• Car rental: Major international and Indonesian car-rental brands on site
• Taxi/transport to city: Taxis, ride-hailing services, DAMRI buses, Airport Rail Link (to central Jakarta)
• Baby/parent room: Baby care rooms, family toilets and children’s play areas throughout terminals
• Business center/free-Wi-Fi/charging: Free Wi-Fi airport-wide; extensive charging points; business services via lounges
• Gym: No public terminal gym; fitness facilities available at on-site/nearby hotels
• Beauty center/hairdresser: Limited grooming and wellness services
• Other facilities: Medical clinics, prayer rooms (musholla), quiet rooms, art and cultural displays
• Biometric check-in: Biometric self-service check-in and boarding increasingly deployed by Garuda Indonesia and partners
• Biometric customs: Automated immigration e-gates using biometric passport verification for eligible travellers

Disabled/accessibility
• Free PRM assistance available; request via airline in advance
• Wheelchair assistance from curbside to gate and arrival halls
• Step-free access throughout terminals with ramps, elevators and wide corridors
• Accessible parking spaces near terminal entrances
• Accessible toilets throughout terminals
• Priority security and immigration lanes available
• Assistance dogs permitted (subject to Indonesian regulations)
• Support for non-visible disabilities via trained staff
• Airport rail stations and terminal transport systems designed with step-free access and tactile paving

Safety Information

Runways
• Runway 07L/25R
• Runway 07R/25L
• Third runway (07C/25C) operational as part of capacity expansion programme

Length/Width
• 07L/25R: ~3,660 m × 60 m
• 07R/25L: ~3,660 m × 60 m
• 07C/25C: ~3,000 m × 60 m
• All runways support Code F aircraft operations (A380-capable)

Grooving of runways
• Grooved runway surfaces on primary runways to enhance wet-weather braking
• High-capacity drainage systems to mitigate hydroplaning during heavy tropical rainfall
• Detailed surface specifications published in the Indonesian AIP

ILS/CAT capability
• ILS installed on all primary runway ends
• CAT II/III capability available on selected runways
• Approved for low-visibility autoland operations for suitably equipped aircraft and crews

Navigation aids
• Full ILS coverage with PAPI
• VOR/DME navigation aids
• RNAV (GNSS-based) SIDs and STARs widely implemented
• Advanced surface movement radar and ground surveillance systems

Low-visibility operations
– Low Visibility Procedures (LVP) in place
– CAT II/III operations during heavy rain and low cloud
– Stop bars and enhanced ATC separation applied

On-time departures (OTP) data
• Airport-specific annual OTP figures not routinely published by the operator
• OTP influenced by:
– Weather (thunderstorms, heavy rain)
– Very high traffic density
– Airspace congestion in the Jakarta FIR

Airfield restrictions
• Slot-coordinated airport operating near declared capacity
• Noise abatement procedures apply
• Preferential runway use influenced by wind and weather
• Planned runway and taxiway maintenance managed via NOTAMs

Aircraft maintenance
• Extensive aircraft maintenance capability on and near airport
• Major maintenance base operated by GMF AeroAsia
• Line and heavy maintenance available for narrowbody and widebody fleets
• Oversight by Indonesia’s Directorate General of Civil Aviation (DGCA)

Environmental Information

Eco-efficient operations (e.g., energy use, carbon minimization, waste management, etc.)
• Airport operator Angkasa Pura II implements ISO 14001–aligned environmental management systems
• Fixed electrical ground power and pre-conditioned air used to reduce aircraft APU emissions
• Energy-efficiency upgrades across terminals including LED lighting and smart HVAC systems
• Waste reduction, recycling and waste-to-energy initiatives in place

Renewable energy use
• On-site solar photovoltaic installations on terminal roofs and airport facilities
• Gradual increase in renewable electricity procurement
• Energy efficiency remains the primary near-term emissions-reduction lever

Availability of biofuel alternatives
• Sustainable Aviation Fuel (SAF) available on a pilot and airline-driven basis
• Garuda Indonesia participates in SAF trials and demonstration flights
• No airport-mandated SAF blending requirement currently in place

Conservation of biodiversity [actual programs]
• Environmental management focused on water quality, drainage canals and green buffer zones
• Landscaping and habitat management within airport perimeter
• Environmental impact assessments mandatory for all expansion projects

Sustainable transportation
• Dedicated Airport Rail Link significantly reduces private vehicle use
• Extensive bus and coach network serving Greater Jakarta
• Electrification of airport-owned vehicle fleets underway
• EV charging infrastructure available in airport car parks

Green building design
• Terminal 3 designed with natural lighting, high-performance glazing and energy-efficient systems
• Large-span roofs and passive shading reduce cooling demand
• Lifecycle carbon considerations embedded in terminal and airside expansions
• Sustainability criteria applied across Angkasa Pura II capital programs

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